I was excited to see this update of Chatter Facebook page. Without any delays, I logged-in to my Salesforce org, to download chatter desktop client.
To install Chatter Desktop, GoTo :(Setup » Desktop Integration » Chatter Desktop).
Expectations set with Chatter Desktop Client
Chatter desktop download page has some interesting facts about the client, like
Receive automatic alerts when your feed gets updated
Update your status without going into your browser
Drag & drop files from your desktop right into Chatter
All features look good for first version of a desktop client. Receive automatic alerts was of prime interest for me, my expectation was something like yahoo messenger / google talk / Tweek Deck will popup on updates in chatter feed.
Chatter desktop experience
Chatter desktop’s setup was a small Adobe AIR setup file, it quickly downloaded and installed. On run, I saw this authentication screen, one can login to production or sandbox orgs. Chatter desktop uses Oauth to authorize with Salesforce. So you will see these 4 screens before the Chatter feed.
User interface shown next, is pretty clean >>>
As said by Salesforce, one can easily update status, upload files via drag/drop and comment on existing posts. I liked all of that, it was pretty easy and fast.
Enhancements expected from Chatter Desktop Client
I must say, it’s a good first version of Chatter desktop client. But for sure there is a lot of scope for improvements. Like :
A way to locate SObjects, I am following or I can follow. So we can have another tab like “SObjects”, that offers clean layout to give next level of filtering based on Account, Opportunities and Custom Objects names.
As of now, Chatter desktop throws user on web browser for almost everything expect comments and file upload. We can have some brief details about User(self/other) Profile & Sobject right in the client itself.
Any redirection to web browser, shouldn’t require login. As of now Chatter desktop URLs are not taking care of that.
I can’t see notifications working. Would love to see Tweet Deck style notifications with Chatter Desktop client too.
There should be clean way to logout, as of now their no clean way to logout and login to other org in Chatter desktop. I will explain, how to do so in other blog post.
Ability to login to multiple Salesforce org/accounts. Again I am Tweek deck fan, so having ability to login to multiple Salesforce Orgs at the same time will help for sure.
What do you say ?
Do you feel enhancements mentioned in this post makes sense. If YES, please comment, we will groom them to SFDC IdeaExchange.