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Seesmic CRM for Salesforce (Android Version) reviewed !

Seesmic CRM for Android and Ipad was announced near Dreamforce. The ipad version is coming soon, and Android one is available as beta in Android Market Place, one can download the android app from here.

Playing with Seesmic CRM for Android !

I spent some time with this app, here are some screenshots of what I did in order from left > right and top > bottom.
Please hold your mouse for a while on image for more details about it in tooltips.

Seesmic CRM Android App Icon
Seesmic CRM Add Account Screen
Salesforce Oauth login screen
Oauth Give permission to Seesmic to Access resources
Seesmic takes some time to load after login
Seesmic home screen, post loading and login
Search works across contacts, leads, accounts & opportunities
Contact detail record
Activities open and history on Contact
Seesmic shows chatter feed on object detail


Here is my opinion about this app

What I liked about Seemic CRM for Android !

  • Good to have it in free on Android

  • Has a sleek and simple interface

  • Doesn’t asks you for password, uses oauth.

  • Gives across object search in leads, contacts & opps etc.

  • Shows Chatter feed and activity log together with object details as shown in above images.

  • Logs events like phone call & emails as activity. Please refer to above image collection for details

Issues and Challenges for Seesmic CRM

  • Very buggy beta release, don’t want to discuss the bugs here. I hope next update will fix most of the issues.

  • Its still not at all close to what Salesforce Mobile is giving already to iPhone, Blackberry and Windows Mobile users.

    Though it comes at some cost, but that is not always the case.

    • “Salesforce Mobile Lite” is free for all editions of Salesforce

    • “Salesforce Mobile” is free for Unlimited Edition customers; available in Professional Edition and Enterprise Edition for $50/user/month.

  • Salesforce Touch i.e. http://touch.salesforce.com seems to be something really huge and generic for all mobile platforms like phones & tables. The features and quality of interface seems mind blowing with Salesforce touch, its really a giant killer for Seemic CRM App. So with Seesmic having native apps for Android/ipad vs single Salesforce touch app being available to handle all mobile platforms is a big gap to fill, it would be almost next to impossible for Seesmic’s native CRM apps to match up “Salesforce Touch”. This video shows how awesome its going to be

 

Feedback

Looking forward for your thoughts on this post.

Comments (4)

  • Anonymoussays:

    September 12, 2011 at 1:36 pm

    Salesforce Touch is NOT free. It's going to be a paid solution and further it would be interesting to see how it lets you customize the UI. When it launched, I too was under the impression that it would blow away all native apps. However, we'd only get to know when it actually launches.

  • Anonymoussays:

    September 12, 2011 at 1:44 pm

    Great point Gaurav. But I feel Salesforce customers who are paying and installing some real value for money apps, can also spend on Salesforce touch. But yes, its pricing would be a crucial point, I believe salesforce won't complicate it more than salesforce mobile, it should be something similar i.e. $50 for Pro/Enterprise, unlimited ones can take it for free. What do you say ?

  • Anonymoussays:

    September 12, 2011 at 7:16 pm

    Thank you for the review. Please note: Seesmic CRM for Android is a Beta app, so please stay tuned for a new release soon, as well as many more to follow. We are working closely with Salesforce users as we define the road map and encourage companies interested in participating to email us: salesforce at seesmic dot comBest,Liza SperlingDirector of Corporate Relationships | Seesmic | @lizasperlinghttp://www.seesmic.com

  • Anonymoussays:

    September 13, 2011 at 3:17 am

    Hey Liza,I agree about the beta release issues, thats why I mentioned next update should fix all. I think its a good product to capture the free space vs paid mobile apps of Salesforce.Please let me know if something comes up, I would like to express on that.Thanks,Abhinav

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