How L'Oréal uses Salesforce?


Boost direct-to-consumer revenue by delivering distinctive shopping experiences via the Commerce Cloud.

Commerce Cloud

Marketing Cloud

L’oreal uses Marketing Cloud to personalise every interaction to enhance consumer relationships.

Service Cloud

Salesforce Service Cloud
has helped L’oreal elevate consumer care and boost agent satisfaction by
70%.

AppExchange Apps

With Appexchange App SightCall, the company virtualises in-store interactions and drives Beauty Tech adoption by 336%.

Consumer Goods Cloud

L’oreal enhances B2B revenue by optimizing sales reps efficiency using
Consumer Goods Cloud.

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Thanks!

Abhinav Gupta
Salesforce MVP(8x) & Enthusiast, 
Founder Concret.io
@abhinavguptas

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